REFUND POLICY
Return and Refund Policy for MakeMyChess.com Effective Date: 4th February 2025
At MakeMyChess.com, we strive to provide a seamless experience for tournament registrations and other chess-related services.
This Return and Refund Policy outlines the conditions under which refunds are issued.
1. Tournament Registration Fees
• Cancellation by Player: Tournament entry fees are non-refundable once paid, except in cases where the organizer explicitly allows cancellations and refunds. • Cancellation by Organizer: If a tournament is canceled or rescheduled by the organizer, the refund policy will be determined by the organizer. MakeMyChess.com is not responsible for refunds but will facilitate the process as per the organizer’s policy.
• Duplicate Payment: If a user accidentally makes a duplicate payment for the same tournament, we will refund the extra amount after verification.
2. Organizer Fees for Listing Tournaments
• Fees paid by organizers to list tournaments on MakeMyChess.com are non-refundable unless the listing is rejected by our team due to policy violations.
3. Processing of Refunds • Approved refunds will be processed within 7-10 business days through the original payment method. • Any transaction fees or processing charges (if applicable) may be deducted from the refund amount.
4. Contact for Refund Requests To request a refund, users must email us with their payment details at: Email: mmc2025sak@gmail.com